Maintenance Engineer & Crew Lead

Moxy Miami Wynwood | Bring the Energy. Keep It Running.

Introduction

At Moxy Miami Wynwood, we believe great hospitality is about more than a great check-in and a cool place to hang out. It’s about making sure everything behind the scenes works just as hard as our Crew does.

We’re looking for a hands-on, solutions-driven Maintenance Engineer & Crew Lead who knows their way around a toolbox, can troubleshoot problems without breaking a sweat, and has the leadership skills to keep a small team moving in the right direction.

In this role, you’ll take the lead on day-to-day maintenance operations while supervising and supporting two Crew Members. From keeping our guest rooms in top shape to making sure our public spaces are looking sharp and our building systems are running smoothly, you’ll set the standard, delegate the work, and jump in when things need fixing. You’ll lead by example, keep your cool when things get hectic, and help ensure our hotel is always ready for its next guest.

We’re looking for someone who takes pride in their work, owns their responsibilities, and understands that at Moxy, we work hard, solve problems, and get things done—without losing our personality.

Responsibilities

Lead the Crew

• Supervise, coordinate, and support two Maintenance Crew Members, ensuring daily assignments are completed safely, efficiently, and to Moxy standards.

• Set daily priorities, delegate work orders, monitor progress, and follow up to ensure repairs and preventative maintenance are completed on time.

• Lead by example by remaining hands-on with repairs, inspections, and general maintenance rather than managing from the sidelines.

• Coach, train, and develop Crew Members, encouraging accountability, teamwork, and a proactive approach to problem-solving.

• Communicate shift priorities, outstanding work orders, maintenance concerns, and project updates to hotel leadership.

• Help foster a positive, collaborative Crew culture where everyone takes ownership and looks out for one another.

Keep the Hotel Running

• Perform and oversee a variety of maintenance and repair tasks, including plumbing, electrical, HVAC, lighting, painting, carpentry, fixtures, furniture, and general building upkeep, within the limits of training, licensing, and authorization.

• Troubleshoot equipment, building systems, and guest room issues; identify root causes and determine the appropriate corrective action.

• Conduct routine inspections of guest rooms, hallways, public spaces, back-of-house areas, and hotel equipment to identify issues before they become bigger problems.

• Coordinate preventative maintenance schedules and ensure tasks are completed and documented consistently.

• Respond promptly to maintenance requests and guest-related issues, minimizing disruption to the guest experience.

• Maintain the appearance, functionality, and overall condition of the property, keeping our Wynwood style looking its best.

• Identify recurring issues, recommend practical solutions, and communicate larger repairs or projects requiring outside vendors or management approval.

Own the Details

• Maintain accurate and up-to-date maintenance logs, work orders, inspection records, and preventative maintenance documentation.

• Ensure tools, equipment, and maintenance supplies are organized, properly stored, and used responsibly.

• Monitor inventory and communicate supply needs before the toolbox runs dry.

• Follow all hotel policies, applicable building codes, workplace safety requirements, and emergency procedures.

• Ensure the team uses appropriate personal protective equipment and follows safe work practices.

• Coordinate with hotel leadership, Housekeeping, Front Office, and other departments to prioritize repairs and keep operations moving.

• Recognize when a repair requires a licensed specialist or outside contractor, and escalate accordingly.

• Take ownership of additional duties and projects as assigned.

Qualifications

• Minimum of 3 years of experience in hotel maintenance, facilities maintenance, building operations, or a similar role.

• Previous leadership, supervisory, or team-coordination experience preferred.

• Working knowledge of general maintenance, plumbing, electrical systems, HVAC, painting, carpentry, and common building repairs.

• Strong troubleshooting skills and the ability to identify practical, lasting solutions.

• Ability to organize daily workloads, prioritize urgent requests, delegate assignments, and follow through on results.

• Strong communication skills and the ability to work effectively with Crew Members, management, vendors, and other hotel departments.

• A hands-on leadership style with the ability to coach others while maintaining high standards of workmanship and accountability.

• Ability to manage multiple priorities in a fast-paced hotel environment where guest needs can change in a heartbeat.

• Commitment to workplace safety, preventative maintenance, and maintaining a clean, organized work area.

• Ability to work a flexible schedule, including weekends, holidays, or respond to urgent maintenance needs as required.

• Valid driver's license and reliable transportation are a plus.

• Bilingual is a plus

The Moxy Mindset

• Own It: Take responsibility, follow through, and don't leave a problem for the next person.

• Lead by Doing: Be the person who grabs the tools, rolls up their sleeves, and shows the team how it's done.

• Find a Way: Bring a solutions-first attitude and know when to troubleshoot, when to escalate, and when to call in the pros.

• Keep It Real: Communicate clearly, treat people with respect, and hold yourself and your team accountable.

• Stay One Step Ahead: Preventative maintenance today means fewer surprises tomorrow.

• Make It Moxy: Take pride in keeping our spaces functional, fresh, and ready for guests to enjoy everything Wynwood has to offer.

Perks

• Paid time off

• Medical, dental, and vision insurance

• Professional development and opportunities to grow

• A fun, supportive, and collaborative work environment

• The opportunity to make a real impact on the guest experience and help lead a small, dedicated Crew

The bottom line: We're looking for a maintenance pro who can fix the problem, lead the team, and keep the hotel in great shape. If you take pride in your craft, believe in accountability, and know that the best leaders are willing to get their hands dirty, we'd love to meet you.

At Moxy Miami Wynwood, we bring the energy. You bring the know-how. Let's keep this place running.

Come PARTY at MOXY WYNWOOD!  You are the face of our hotel and responsible for setting our guests stays up for success by welcoming guests, informing them of what our amazing neighborhood has to offer and entertaining them at the bar...yes check in aka the front desk is #atthebar.  

We're a vibe and we want you to be too.  If you're fun, have experience or not but wear a permanent smile and enjoy getting to know guests then we wanna chat.  Where else can you wear a T shirt and jeans to work #atthemoxy.  

Your flexibility would be needed for am (7a-3pm or 3pm-11pm) shifts.  

Here's the actual stuff...

Introduction:

We are seeking a friendly and professional Front Desk Crew Member to join our team at our Moxy Hotel by Marriott. The Front Desk Crew will be responsible for managing reservations, checking guests in and out, being amazing,  and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage reservations and check guests in and out using a computerized system (fosse)

• Assist with check-in and check-out processes, including handling payments and issuing keys

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Handle guest complaints and concerns with grace and professionalism

• Perform light cleaning duties, such as wiping down counters and restocking supplies

  • Answer phone calls and respond to online inquiries in a timely and professional manner

  • Have the ability to multi task like a rockstar!
  • Other duties as assigned

Qualifications:

• Previous experience as a front desk agent or in a customer service role is preferred

  Previous experience as a server or bartender with experience in micros also helpful

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

• Flexibility to work evenings, weekends, and holidays as needed

Perks:

• Competitive salary plus TIPS!

• Employee discounts on hotel rooms and amenities

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

We are seeking a reliable and efficient Housekeeper to join our team and ensure that our facilities are clean and well-maintained. The Housekeeper will be responsible for cleaning guest rooms, common areas, and other areas of the facility, as well as performing tasks such as laundry and inventory management. The successful candidate will have strong attention to detail and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Clean guest rooms and common areas, including dusting, vacuuming, and changing linens

• Perform tasks such as laundry and inventory management

• Maintain a clean and organized work area

• Report any maintenance issues or damages to the appropriate team members

• Follow all safety and sanitation policies and procedures

• Other duties as assigned

Qualifications:

• Minimum of 1 year of experience as a housekeeper or in a similar role

• Strong attention to detail

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Basic math skills

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment